Scenario-Based Skills Training – De-escalation Strategies
Purpose
This module contains de-escalation strategies for officers.
Instructor
Ideally, this module should be co-taught by an officer with experience in crisis response and a mental health professional from your community.
Time 120 minutes
Learning Objectives
Upon completing this module, participants should be able to:
Identify critical de-escalation learning points;
Explain the use of Hooks and Triggers in crisis response;
Name and demonstrate the Four Plays for verbal de-escalation; and
Identify potential escalating factors in crisis situations.
Materials
Trainer’s Guide
PowerPoint Presentation
Additional Resources
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