Scenario-Based Skills Training – De-escalation Strategies
This module contains de-escalation strategies for officers.
Ideally, this module should be co-taught by an officer with experience in crisis response and a mental health professional from your community.
Time 120 minutes
Upon completing this module, participants should be able to:
Identify critical de-escalation learning points;
Explain the use of Hooks and Triggers in crisis response;
Name and demonstrate the Four Plays for verbal de-escalation; and
Identify potential escalating factors in crisis situations.