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CRIT Module 18

Updated: Dec 22, 2022

Scenario-Based Skills Training – De-escalation Scenarios


This module provides the opportunity for participants to practice their verbal de-escalation skills and receive constructive feedback.


It is recommended that this module be co-taught by an officer with experience in crisis response, a mental health professional, and an IDD professional from your community who is familiar with the content taught in the prior modules. People with behavioral health conditions and disabilities are also key participants – they can both coach and serve as role players in the scenarios.

Time: 540 minutes

Learning Objectives

Upon completing this module, participants should be able to: ​

  1. Apply newly acquired skills in interactive role-play situations to solidify de-escalation techniques​; and

  2. Integrate verbal de-escalation skills and strategies with police department officer safety procedures.


Trainer’s Guide

18. De-escalation Scenarios
Download PDF • 646KB

PowerPoint Presentation

18. De-escalation Scenarios
Download PPTX • 2.88MB


CRIT Post-Training Survey
Download PDF • 241KB

Activity Instructions

18. De-escalation Scenarios_Role Player Instructions
Download PDF • 148KB

18. De-escalation Scenarios_Role Play Feedback Observation List
Download PDF • 142KB

18. De-escalation Scenarios_Role Play Scenarios
Download PDF • 338KB


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